- Make sure you still have access to the mailbox of the email address that you will use to change your password.
- Disable any service that might block messages from reaching your mailbox.
- Wait for the password reset link in your inbox. Take a look at your junk/spam folders to make sure the reset link didn't end up there.
- You can only submit a password change request one at a time. You are not allowed to file multiple requests as this will delay the process of sending your password reset link.